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Our staff is experienced and knowledgeable, particularly when it comes to ordering MasterCard® and VISA® plastics. An overview of our services is listed below: Specialty: Smaller orders from 1,000 to 25,000 cards. Proofs: Provided in 1 to 3 working days. Delivery: Normally 2 to 4 weeks after proof approval. We are meeting 100% of our commitments. Rush orders: No upcharge, if we are able to work it into our production schedule. Design: We have over 60 exclusive designs available and we offer assistance to designers to ensure that art is created properly — the first time. We have Macintosh computers and accept Zip, Jaz and 3.5" floppy disks or emailed artwork.
Quality: Equal to any manufacturer in the United States. We feel our quality is actually better, on a consistent basis, than anyone in the industry. Customer Service: One person on our staff is assigned to your account. This makes it much easier to communicate. And someone should always be available when you call, even if it's not your rep. Pricing/Quotes: The majority of our initial contact with customers is the call to request pricing information. We provide quotes on a same day basis, verbally, and then follow-up in writing. Our VISA® and MasterCard® quotes include two (2) proofs — one for the customer and one for VISA® or MasterCard®. Freight is the only additional cost (which is identified on the quotation), if art is provided. Repeat orders: We maintain a complete library of all previous orders, including the art that was originally provided, etc. A telephone call is all it takes to place a re-order, quickly. Training: We have several training aids that can assist you from the design stages up through placing an order. In addition, we can provide in-plant training for those who wish to become knowledgeable in the actual process of making financial transaction cards. Transportation: We ship as instructed by our customer. However, we can assist you with the shipping arrangements. We will obtain quotes from secured shipping companies to ensure the most economical means of transportation is being utilized. We also try to coordinate orders going to the same location on the same date for cost savings to our clients. We do not mark-up the shipping cost. Dependable:
Custom Card Systems. We do what we say we will do!
We have the
ability to receive/send electronic files over a modem. This will allow
our customers to send art directly to us — almost instantly! For
more information please contact us.
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©
Copyright 2003 Custom Card Systems Inc., 16970 Dallas Pkwy, Suite 600,
Dallas TX 75248, (972) 735-0714 |
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