Our staff is experienced and knowledgeable, particularly when it comes to ordering MasterCard® and VISA® plastics. An overview of our services is listed below:

Specialty: Smaller orders from 1,000 to 25,000 cards.

Proofs: Provided in 1 to 3 working days.

Delivery: Normally 2 to 4 weeks after proof approval. We are meeting 100% of our commitments.

Rush orders: No upcharge, if we are able to work it into our production schedule.

Design: We have over 60 exclusive designs available and we offer assistance to designers to ensure that art is created properly — the first time. We have Macintosh computers and accept Zip, Jaz and 3.5" floppy disks or emailed artwork.

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Patriotic Card Series American Heros Series

Quality: Equal to any manufacturer in the United States. We feel our quality is actually better, on a consistent basis, than anyone in the industry.

Customer Service: One person on our staff is assigned to your account. This makes it much easier to communicate. And someone should always be available when you call, even if it's not your rep.

Pricing/Quotes: The majority of our initial contact with customers is the call to request pricing information. We provide quotes on a same day basis, verbally, and then follow-up in writing. Our VISA® and MasterCard® quotes include two (2) proofs — one for the customer and one for VISA® or MasterCard®. Freight is the only additional cost (which is identified on the quotation), if art is provided.

Repeat orders: We maintain a complete library of all previous orders, including the art that was originally provided, etc. A telephone call is all it takes to place a re-order, quickly.

Training: We have several training aids that can assist you from the design stages up through placing an order. In addition, we can provide in-plant training for those who wish to become knowledgeable in the actual process of making financial transaction cards.

Transportation: We ship as instructed by our customer. However, we can assist you with the shipping arrangements. We will obtain quotes from secured shipping companies to ensure the most economical means of transportation is being utilized. We also try to coordinate orders going to the same location on the same date for cost savings to our clients. We do not mark-up the shipping cost.

Dependable: Custom Card Systems. We do what we say we will do!

Forms of art accepted:

  • Digital - Macintosh compatible (31/2" floppy, Zip, Jaz or CD-Rom) *PREFERRED*
  • Negatives (film)
  • Positives (mechanical art/keyline)
  • 35mm slide, photography or color transparency

When submitting a digital file, please provide: software name/version used to create design (150-line screen/300 dpi) create the design without VISA¨ and/or MasterCard¨ information (hologram, logo, BIN and dating legend). A composite is good to send, but we need to have the design separate in order for us to add the VISA¨ or MasterCard¨ information in its proper format provide all screen and printer fonts used a composite output of what is on the disk(s), along with a color-separated output (please note all PMS ink colors) provide at least 1/8" for bleed see the attached "Check List" When submitting information for the back, let us do the work for you. We will: typeset the disclaimer language add the required VISA¨/MasterCard¨ language use the correct size of tamper-evident signature panel use the proper size of magnetic stripe add any network logos required (we have most of the regional logos on file) All you need to do is provide a written copy of the language you prefer on the back of the card and note any logos you would like identified. Make sure to include a customer service phone number and return address for lost/stolen cards.

We have the ability to receive/send electronic files over a modem. This will allow our customers to send art directly to us — almost instantly! For more information please contact us.

© Copyright 2003 Custom Card Systems Inc., 16970 Dallas Pkwy, Suite 600, Dallas TX 75248, (972) 735-0714